WCO Backs Timorleste in Customs Training Strategy Development

WCO Backs Timorleste in Customs Training Strategy Development

The World Customs Organization (WCO) provided technical assistance to Timor-Leste Customs, helping to develop a training strategy and plan for 2017-2019. This initiative aimed to comprehensively enhance the professional skills of customs officers, build a robust internal training center, promote customs modernization, and improve Timor-Leste's trade environment. The project is part of the WCO-Norway Customs Capacity Building Programme, which covers several developing countries and aims to improve their customs administration.

01/05/2026 Customs Knowledge
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WCO Launches ACE Portal to Strengthen Global Customs Training

WCO Launches ACE Portal to Strengthen Global Customs Training

The World Customs Organization (WCO) launched the ACE Expert Portal to optimize global expert resource management and enhance capacity building efficiency. This platform empowers individual expert development, facilitates knowledge sharing, and supports member-driven development. Through centralized management and permission settings, the ACE Expert Portal helps the WCO build a talent-driven customs organization, contributing to global trade security and facilitation. It aims to streamline expert identification, deployment, and knowledge transfer, ultimately strengthening customs administrations worldwide.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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Mongolia Improves Customs Valuation with WCO Assistance

Mongolia Improves Customs Valuation with WCO Assistance

At the request of the Mongolian Customs General Administration, a World Customs Organization (WCO) expert team conducted a diagnostic review of its valuation system and provided recommendations for improvement. The aim is to assist Mongolian Customs in building a more efficient and transparent valuation system by strengthening internal cooperation, developing talent, and keeping abreast of international best practices. This will enhance revenue collection, optimize the business environment, and promote trade development in Mongolia.

01/05/2026 Customs Knowledge
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Hangzhou Customs New Policy: Fully Supporting Foreign Trade Development

Hangzhou Customs New Policy: Fully Supporting Foreign Trade Development

Hangzhou Customs has introduced 22 specific measures to promote stable growth and transformation of Zhejiang's foreign trade. Seventy percent of the policies focus on customs and services, aiming to improve customs efficiency and alleviate financial pressure, thereby boosting the development of cross-border e-commerce. This series of policies will provide strong support for local foreign trade enterprises, helping them tackle challenges in the new economic environment.

07/21/2025 Logistics
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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WCO Enhances Bolivian Customs for Trade Efficiency

WCO Enhances Bolivian Customs for Trade Efficiency

A WCO online workshop assisted Bolivian Customs in rebuilding its human resources department, enhancing talent management, and promoting trade facilitation. The workshop focused on strengthening customs administration through improved HR practices. This initiative aims to boost organizational effectiveness and efficiency within Bolivian Customs, ultimately contributing to better border management and smoother trade flows. The WCO's support is crucial for developing sustainable capacity building programs and fostering a skilled workforce within the customs administration.

01/05/2026 Customs Knowledge
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Xiamen Customs Promotes Port Clearance Reform to Boost Foreign Trade Development

Xiamen Customs Promotes Port Clearance Reform to Boost Foreign Trade Development

Xiamen Customs is committed to creating a convenient port clearance environment through deepening reforms and innovative measures, actively promoting the transformation and upgrading of foreign trade. The introduction of the 'dual-screen machine' and 'online reservation inspection platform' has effectively improved clearance transparency and efficiency, significantly reducing time costs for enterprises in the Free Trade Zone and fostering positive interactions between customs and businesses. In the future, Xiamen Customs plans to launch a mobile client to provide mobile clearance services.

07/21/2025 Logistics
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